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BeSure is My Passion And Passion is Forever

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

Usually we deliver within 6 working days.

How do I create an account?

You can simply create account by clicking “My Account”

How do I change my shipping address?

You can not change shipping address if the product is dispatched from our factory.

You can contact Our Customer Service for further Query…

How do I track the status of my order?

You can track your order using your tracking id..

Will you keep my credit card information on file?

No, we don’t keep any card details of customer with us..

Do you charge sales tax?

All prices are inclusive of taxes.

Do you ship to my country?

Mostly we ship only in India but for any special request we can deliver to any country…

For delivery to any other country rather than India you can contact us.

Will my items come in one package?

Yes mostly all your packages ordered together will come in same package..

If you need to swap an item

Returns and Exchanges

What is your returns policy?

Return and exchange is available within 1-2 days of receiving order and there should be valid reason to return and exchange

I received the wrong item

Contact our customer service for further assistance….

They will surely help you

My order arrived damaged

Contact our customer service for further assistance….

They will surely help you

Where should I mail my authorized return?

Contact our customer service for further assistance….

They will surely help you

How do I receive customer support?

Contact our customer service for further assistance….

They will surely help you

What do I do if I entered an incorrect shipping address?

Contact our customer service for further assistance….

They will surely help you

Can I change or cancel an order after I’ve submitted it?

Yes, you can cancel you order only if the order in not dispatched..

Can I pre-order an item that is sold out?

Please Wait till it get restocked..

Worldwide shipping

On all orders

Easy 07 days returns

07 days money back guarantee

International Warranty

Offered in the country of usage

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